Thiskyhall, aiming to be Vietnam's premier event venue, has set its sights on fully operationalizing all services offered at Thiskyhall Sala in 2024 to build the foundations for future projects aligned with their strategic plan for the 2024-2027 period.

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Despite a significant drop in event demand and budgets in 2023, Thiskyhall Sala emerged as a standout in the convention center industry, becoming the preferred venue for numerous prominent domestic and international brands. Throughout the year, Thiskyhall Sala successfully hosted 35 large-scale events, attracting the likes of Chanel, Google, UOB, Manulife, and EuroCham, and more.

Reporting the 2023 results, Ms. Ho Thi Diem Phuc, Managing Director of Thiskyhall said: "Thiskyhall has made significant strides in optimizing business operations for 2024. This includes implementing a new space leasing and pricing policy, refining the sales process, and developing a comprehensive brand communication strategy across social media platforms. We have also established standardized procedures for business operations, food & beverage services, and banquet/event management. Notably, the company completed the renovation and equipment installation of a massive central kitchen exceeding 2,700 square meters – the largest and most modern in Ho Chi Minh City. This state-of-the-art facility enabled Thiskyhall to officially launch its in-house F&B services in January 2024.”

Ms. Ho Thi Diem Phuc, Managing Director of Thiskyhall reports the 2023 business results at the THISO 2024 Business Plan Conference
Ms. Ho Thi Diem Phuc, Managing Director of Thiskyhall reports the 2023 business results

Thiskyhall caters to both high-end and mid-range clientele across a variety of event formats, ensuring maximum comfort. The central kitchen serves not only as a production hub but also as a culinary innovation center, developing signature dishes for Thiskyhall's affiliated businesses. This includes a diverse F&B outlet network featuring cafes, lounges, and restaurants. Furthermore, the 360-degree garden views solidify Thiskyhall's position as a standout option in the market.

“Thiskyhall maintained its momentum in Q1 2024, successfully hosting 30 high-profile events. These events included product launches, award ceremonies, conferences, and forums for leading companies like Chanel, Panasonic, Gamuda, FWD, Jollibee, Bloomberg, and Vinataba, catered to over 12,500 guests who are distinguished leaders, experts, and partners. Thiskyhall's commitment to exceptional service and world-class culinary experiences continues to be a major draw, positioning it as the ideal venue for the most demanding customers," added Ms. Ho Thi Diem Phuc.

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To continue providing customers with exceptional experiences, Thiskyhall focuses on 3 key initiatives in 2024. Firstly, it will prioritize improvements in service delivery across the Thiskyhall Sala convention center and its F&B outlets, optimizing operating processes and implementing effective business and marketing strategies. Second, operating all services at Thiskyhall Sala is a key target, paving the way for launching the Thiskyhall Truong Chinh - Phan Huy Ich convention center. Third, the company is committed to establishing a nationwide network of convention centers under the Thiskyhall brand.

Thiskyhall prioritizes a robust human resources strategy. This includes developing targeted development programs for different employee groups, such as leadership, high-potential staff, permanent personnel, and seasonal teams.  The company has implemented a comprehensive set of employee criteria and standards, along with competitive salary structures and comprehensive benefits packages. In 2024, Thiskyhall will recruit 109 new staff members, bringing the total workforce to 166 by year-end.

Thiskyhall is dedicated to strengthening its operational management, including implementing stricter controls to ensure projects stay on schedule and establishing a standardized system of regulations, processes, and KPIs (Key Performance Indicators) for all departments, divisions, and individual employees.