A recent "Mazda Voice of Customer 2023" program revealed that Mazda Quang Nam, Mazda Vinh, and Mazda My Dinh emerged as the top performers nationwide in the latter half of 2023, highlighting their commitment to high-quality customer service.

A 2023 THACO AUTO customer satisfaction survey showed strong positive feedback, with a majority of participants expressing satisfaction and high regard for service quality and after-sales support. Notably, Mazda Quang Nam, Mazda Vinh, and Mazda My Dinh stood out, achieving the top 3 customer satisfaction scores in the final six months of the year.

THACO AUTO vinh danh các đơn vị chăm sóc khách hàng tốt nhất 6 tháng cuối năm 2023

THACO AUTO Quang Nam is one of three units with the highest customer satisfaction index

Beyond delivering exceptional showroom experiences, THACO AUTO ensures adherence to high standards across all service activities, actively listening to customer feedback and promptly addressing their needs regarding the company's products and services.

Fueled by their motto "Dedicated, serving spirit," THACO AUTO is constantly upgrading its showroom infrastructure, invest in employee training to enhance professional skills, and ultimately strive to deliver the best possible customer service and experience.

 

THACO AUTO launched the "Mazda Voice of Customer" program in 2021. Conducted every six months, it gathers feedback from new Mazda car buyers to continuously improve product quality and enhance customer service.