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The seminar aimed to review the retail business of spare parts at the showrooms and dealers in South East area, propose specific solutions and suggestions to boost the business in each unit. Accordingly, the seminar raised the suggestion in which CV delivers spare parts directly to customers to diminish costs; the seminar also requested the showrooms to analyze the market to put forward the foundations, thereby considering and reconstructing the plan of spare parts business and to commit to the assigned targets. It was also recommended that the showrooms focus on the monthly business review, from which to propose appropriate solutions and actions to increase the sales of spare part retailing.

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In addition, showroom leaders need to take more attention to the spare parts services at their units, instruct and share the methods to approach customers with the spare parts executives. The employees in charge of the spare parts services at the units also need to equip themselves with profound expertise in each type of spare parts (prices, quality, etc.) for better customer counseling. Also, other employees and sales consultants must improve the skills in computing to exploit useful applications for their jobs, increasing work performance and systematic work management.
 
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